Here are just some of the ways that we can work with you to achieve compliant and sustainable CHC services that are person-centred and value for money:

• CHC Direct Consultancy – independent and objective advice about local CHC processes (including assessment, verification and commissioning processes)

• Hands on support for service improvement/transformation – including process mapping and service and process design

• Hands-on support for change – assisted by our highly experienced Associate interim managers and senior clinicians

• Hands on support for CHC Assessments – our fully-trained and experienced Associate assessors can work as part of your team, or as a fully outsourced solution (checklist completion; Multidisciplinary Team (MDT) CHC assessment using the Decision Support Tool (DST); fast track reviews; CHC and FNC Reviews; PHB assessment, set up and review)

• Delayed Transfers of Care (DTOC) Reduction – to manage/reduce NHS-attributable DTOCs arising from a lack of timely CHC Assessment, with experienced CHC Assessors on hand to deliver assessments:
  • On a per assessment basis
  • During episodes of peak demand
  • During periods of staff absence
  • As a regular service activity – so eligibility decisions are consistently made within the 28-day window
• Discharge to Assess – design, commissioning and/or operational management of the NHS England Quality Premium Standards
• Audit and Improvement Planning – to meet the requirements of NHS England’s CHC Improvement Programme
• Retrospective Reviews – expert support for retrospective assessments.
• Management of Individual Requests for Review of Eligibility Decisions – support with Local Resolution and Independent Review Meetings